The Monroe County School District IT mission is to deliver quality support and provide reliable technology solutions to the entire organization. We support student success and business operations by safely and securely placing emerging technology at the fingertips of all users.
By The Numbers
The MCSD IT team has 25 team members. 17 Technology Technicians assigned to support the schools and alternative locations, 5 Systems Admins that operate the network and data center, the Operations Manager, Director and Office Manager/Info Specialist. Daily 42 help desk tickets are submitted and the team averages closing 40 a day. Hardware support ranks as the most requested Issue Type. We support approximately 9500 users and more than 9000 devices on our network.
MCSD IT Emergency Continuity Plan
On rare occasion, it may be necessary to close a school(s) or district office due to weather or other emergency situation. If this occurs, the district will make every effort to ensure business can continue remotely via cloud based access.
Staff
Take home district issued devices
Use MCSD credentials to access, Focus, Frontline, Outlook, Office365 etc…
